Privacy Policy

This Privacy Policy describes how Assistagram LLC (“Assistagram,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, use our services, make a purchase, contact us, or otherwise interact with us through https://www.assistagram.com/.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, billing address, shipping address, payment information, order details, account information, social media handles, messages, and any other information you submit through forms, checkout pages, email, or other communication channels.

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on the website, clicks, and other usage data.

If you purchase products or services through our website, payment and transaction information may be collected and processed by Shopify, payment processors, and other third-party service providers. We do not store full credit card details on our own servers.

How We Use Your Information

We may use your information to provide, operate, and improve our website, products, and services.

We may also use your information to process orders, payments, refunds, and transactions, communicate with you about your order or inquiry, send service updates or marketing communications where permitted by law, personalize your experience, analyze website performance, prevent fraud, and comply with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve website functionality, understand visitor behavior, measure marketing performance, and provide a better user experience.

Cookies are small files stored on your browser or device. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

We may use third-party tools, such as analytics providers, advertising platforms, Shopify-related tools, and other service providers, to help us understand how users interact with our website and services.

How We Share Your Information

We may share your personal information with trusted third parties who help us operate our website, provide services, process payments, fulfill orders, manage marketing, analyze data, provide customer support, or protect our business.

These third parties may include Shopify and e-commerce platform providers, payment processors, shipping and fulfillment partners, email marketing and communication providers, analytics and advertising platforms, customer support tools, and legal or compliance providers.

We may also disclose information if required by law, legal process, government request, or when we believe disclosure is necessary to protect our rights, users, business, or the public.

We do not sell your personal information in exchange for money. However, certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some privacy laws.

Email and Marketing Communications

If you subscribe to our emails, make a purchase, or provide your contact information, we may send you updates, offers, promotional messages, or service-related communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly. Even if you unsubscribe from marketing messages, we may still send you transactional or service-related messages related to orders, accounts, or customer support.

User Content and Submissions

If you submit reviews, comments, feedback, testimonials, images, social media handles, or other content to us, we may use that information to provide our services, improve our business, respond to your request, or display content where permitted.

Please do not submit personal information that you do not want us to collect or use.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

The length of time we retain information may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping any account login details, passwords, or access credentials confidential.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information. These rights may include the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to or restrict certain processing, opt out of marketing communications, opt out of certain data sharing or targeted advertising where applicable, and request a copy of your personal information.

To exercise your privacy rights, please contact us at zach@assistagram.com.

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain sharing or targeted advertising.

We do not knowingly sell personal information for money. If certain advertising or analytics activities are considered “sharing” under California law, you may contact us to opt out.

European and UK Users

If you are located in the European Economic Area, United Kingdom, or a similar jurisdiction, we process personal information based on legal grounds such as your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.

You may have the right to access, correct, delete, restrict, or object to the processing of your personal information, as well as the right to data portability and the right to withdraw consent where consent is the basis for processing.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

International Users

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using our website or services, you understand that your information may be processed outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after any updates means you accept the revised Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

Email: zach@assistagram.com
Website: https://www.assistagram.com/